Symptom
When importing an XML file into a new Career Site Builder (CSB) instance, no changes are visible after the process is completed.
No error message is displayed.
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- In Career Site Builder, go to Tools > Import & Export.
- Export Career Site Builder Settings using the “As currently configured” option (and Category Pages, if applicable).
- Import the exported XML files into the target instance.
- Observe that no visible changes are applied and no error message is shown.
Cause
A mismatch between the enabled/default site locales in source and target CSB sites.
Resolution
- In the source site, note the enabled locales and the default locale set in Career Site Builder.
- In the target site, align the enabled locales and default locale to match the source site.
- Re-import the CSB Settings (and Category Pages, if applicable) into the target site.
See Also
Export Site (XML) and Import Site (XML) options in CSB - Recruiting Marketing
Exporting configuration between RMK instances - Recruiting Marketing
Import & Export Settings in Career Site Builder Tools | Help Portal
Keywords
career site builder, csb, import, export, xml, as currently configured, latest configuration, not applied, locales, default locale, locale mismatch, translations, pages not active, theme not applied, recruiting marketing , KBA , LOD-SF-RMK-CSB-CFG , Site Config, import & export, Site Locales, Translations , Problem
SAP Knowledge Base Article - Public