SAP Knowledge Base Article - Public

3760984 - CSB XML export not updating target instance - Recruiting Marketing

Symptom

When importing an XML file into a new Career Site Builder (CSB) instance, no changes are visible after the process is completed.
No error message is displayed.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. In Career Site Builder, go to Tools > Import & Export.
  2. Export Career Site Builder Settings using the “As currently configured” option (and Category Pages, if applicable).
  3. Import the exported XML files into the target instance.
  4. Observe that no visible changes are applied and no error message is shown.

Cause

A mismatch between the enabled/default site locales in source and target CSB sites. 

Resolution

  1. In the source site, note the enabled locales and the default locale set in Career Site Builder.
  2. In the target site, align the enabled locales and default locale to match the source site.
  3. Re-import the CSB Settings (and Category Pages, if applicable) into the target site.

See Also

Export Site (XML) and Import Site (XML) options in CSB - Recruiting Marketing

Exporting configuration between RMK instances - Recruiting Marketing

Import & Export Settings in Career Site Builder Tools | Help Portal

Keywords

career site builder, csb, import, export, xml, as currently configured, latest configuration, not applied, locales, default locale, locale mismatch, translations, pages not active, theme not applied, recruiting marketing , KBA , LOD-SF-RMK-CSB-CFG , Site Config, import & export, Site Locales, Translations , Problem

Product

SAP SuccessFactors Recruiting all versions