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SAP Knowledge Base Article - PreviewSymptom
- In transactional emails, the site logo image is not displayed; images appear broken in common email clients.
- Email HTML shows image URLs generated with http instead of https.
- The issue reproduces in order confirmation emails and likely affects other email templates.
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Environment
SAP Commerce Cloud
Product
SAP Commerce Cloud all versions
Keywords
ccv2, transactional email, logo not rendering, broken image, http to https, base_theme_url, sitebaseurlresolutionservice, abstracthybrisvelocitycontext, abstractemailcontext, acceleratorservices, email client, redirect, order confirmation email, media url, https enforcement , KBA , CEC-SCC-COM-BC-BCOM , Base Commerce , Problem
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