Symptom
When importing a supplier credit memo via the Import Supplier Invoices App, the system determines the invoice-specific payment term instead of the payment terms maintained for credit memos as maintained in the business partner master data.
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Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
1. Maintain different payment terms in the supplier record: one for regular invoices and one specifically for credit memos.
2. Import a supplier credit memo by uploading the file via Import Supplier Invoices App.
3. Observe that the system retrieves the invoice-specific payment term instead of the credit memo-specific payment term for the imported credit memo.
Cause
This is a known system issue.
Resolution
- The fixing will be released with version 2702 CFD1.
- As a workaround, input the requested payment term in the field "Key for Terms of Payment (4)" (column U) and import the file. The input payment term in the imported file will be prioritized over the one maintained in the business partner master data.
Keywords
import supplier invoices, credit memo, credit note, payment terms, terms determination, wrong payment terms, mismatch, invoice import, upload supplier invoices, spreadsheet upload, create supplier invoice, accounts payable, fiori app f3041, invoice processing , KBA , FI-FIO-AP-TRA-2CL , Transaction Apps: Public Cloud , Problem
Product
Attachments
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SAP Knowledge Base Article - Public