SAP Knowledge Base Article - Public

3761065 - The payment term does not retrieve as expected for credit memos uploaded via Import Supplier Invoices App - SAP S/4HANA Cloud Public Edition

Symptom

When importing a supplier credit memo via the Import Supplier Invoices App, the system determines the invoice-specific payment term instead of the payment terms maintained for credit memos as maintained in the business partner master data.

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Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

1. Maintain different payment terms in the supplier record: one for regular invoices and one specifically for credit memos.

2. Import a supplier credit memo by uploading the file via  Import Supplier Invoices App.

3. Observe that the system retrieves the invoice-specific payment term instead of the credit memo-specific payment term for the imported credit memo.

Cause

This is a known system issue.

Resolution

  • The fixing will be released with version 2702 CFD1.
  • As a workaround, input the requested payment term in the field "Key for Terms of Payment (4)" (column U) and import the file. The input payment term in the imported file will be prioritized over the one maintained in the business partner master data.

Keywords

import supplier invoices, credit memo, credit note, payment terms, terms determination, wrong payment terms, mismatch, invoice import, upload supplier invoices, spreadsheet upload, create supplier invoice, accounts payable, fiori app f3041, invoice processing , KBA , FI-FIO-AP-TRA-2CL , Transaction Apps: Public Cloud , Problem

Product

SAP S/4HANA Cloud Public Edition all versions

Attachments

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