SAP Knowledge Base Article - Public

3761253 - Standard story report "Email Notifications" not returning all email notifications.

Symptom

In Story Report "SF_PLT_Email_Monitor_v1.0, data pulled from Email Notifications and Email Notification Recipient Details does not show any email more thank 15 days despite a larger date range.

Environment

  • SAP SuccessFactors HCM Core 2605
  • Platform - Story report

Reproducing the Issue

  1. Login
  2. Report Centre 
  3. select story report : "SF_PLT_Email_Monitor_v1.0"
  4. set a larger Date Range and run
  5. Result Only few days notifications are returned

Resolution

  1. Login
  2. Report Centre 
  3. select story report : "SF_PLT_Email_Monitor_v1.0"
  4. set a larger Date Range and run
  5. Result Only few days is returned

https://help.sap.com/docs/successfactors-platform/understanding-story-reports-template-in-people-analytics/monitor-system-email-notification?locale=en-US

Keywords

emails, notifications, templates, story, not all emails, less, few, report, SF_PLT_Email_Monitor_v1.0 , KBA , LOD-SF-ANA-SAC-DAM , Data Modelling - Module & Entity Data Issues , Problem

Product

SAP SuccessFactors HCM Core 2605