Symptom
- User search does not work the same for all users.
- Some users can be found by entering their usage name -- which is a custom HRIS field, while others cannot.
- Searching a usage name may return no results.
- In some cases, searching a usage name proposes the user but displays the legal name.
- No error message is shown.
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Environment
- SAP SuccessFactors HCM Suite
Product
SAP SuccessFactors Platform all versions
Keywords
people search, global search, action search, usage name, custom hris field, custom-string, personal information, solr index, not indexed, unsupported field, preferred name, nickname, middle name, assignment id, login name, business phone, not searchable, incorrect search, legal name, not visible , KBA , LOD-SF-PLT-SRH , Search , How To
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