SAP Knowledge Base Article - Public

3761336 - Permission denied error when adding Certificates to Growth Portfolio

Symptom

When attempting to add Certificates to Growth Portfolio, the action fails with the error message: "Permission Denied. Check if you have the necessary permissions to view this data. Please contact your administrator for assistance."

Environment

SAP SuccessFactors Growth Portfolio

SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. Navigate to Growth Portfolio.
  2. Attempt to add Certificates.
  3. See error message: "Permission Denied. Check if you have the necessary permissions to view this data. Please contact your administrator for assistance."

Cause

The user's RBP role lacked the required "Attribute - View" permission, which is necessary to add the Certificates.

Resolution

  1. Edit the Permission Role assigned to the affected users.
  2. Add/enable the "Attribute - View" permission (under the relevant Talent Intelligence Hub permissions).
  3. Save the changes.

See Also

See also: Adding Certificates to Growth Portfolio | Help Portal

Keywords

TIH, GP, certificates, certificate, growth portfolio, talent intelligence hub, permission denied, attribute - view, role-based permissions, access denied, cannot add certificates, add certificate, view permission, error message, permissions required. , KBA , LOD-SF-TIH-POR , Growth Portfolio , How To

Product

SAP SuccessFactors Performance & Goals 2605