Symptom
- Checks cannot be printed.
- Behavior observed when payments are posted with the Post Outgoing Payments app and checks are handled in the Manage Outgoing Checks app.
- No specific error message or error code is provided.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Create a payment/check batch for a bank account using a check payment method (for example, C).
- Post vendor payments with the same payment method using the Post Outgoing Payments app.
- Create checks by linking the generated payments in the Manage Outgoing Checks app.
- Attempt to generate or print the check PDF; the document is not produced.
Cause
Using Post Outgoing Payments for manual single payments does not support check printing/output. Check output is available only for payments processed with the Manage Automatic Payments app, where the payment program generates the payment medium and the form output.
Resolution
- Do not use Post Outgoing Payments when check printing is required.
- Use the Manage Automatic Payments app to process vendor payments that require checks.
- In Manage Automatic Payments, create a payment proposal and then execute the payment run for the relevant vendors and payment method.
- After the payment run, use the generated payment medium and form output (PDF) to print the checks.
Keywords
check pdf, print check, post outgoing payments, manage outgoing checks, manage automatic payments, payment medium, form output, check printing , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public