SAP Knowledge Base Article - Public

3761496 - Assignment profile search intermittently shows org ids on second search

Symptom

Assignment Profile Search results display Org IDs instead of Assignment Profile IDs after updating an Assignment Profile.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  • Open Learning Administration and navigate to an assignment profile.
  • Perform updates and execute changes on the assignment profile.
  • Link displays for Assignment Profile Search > select this.

  • Search by an assignment profile ID.
  • Observe that search results may display organization IDs instead of assignment profile IDs.

  • Clearing the browser cache may temporarily avoid the issue for the first search, but it reoccurs on subsequent searches.

Cause

Resolution

Engineering have developed a fix (LRN-211740) for this which is scheduled to be rolled out as part of 2H2026 release. 

Workaround: navigate to Assignment Profile Search via the Learning Administration Menu > Manage User Learning > Assignment Profiles, instead of using the “Assignment profile search” link.

Keywords

caching, assignment profile search, org id shown, second search, intermittent, learning administration, recent tab, search results mismatch, assignment profiles, manage user learning, wrong search results, workaround, 2h2026, code correction, browser cache,  LRN-211740  , KBA , LOD-SF-LMS-PER , Application Latency/ Performance Issues , Problem

Product

SAP SuccessFactors Learning all versions