SAP Knowledge Base Article - Public

3761514 - Shape Icon created in the story is not clickable on SAP Analytics Cloud Application via IOS devices

Symptom

Shape Icon created in the story is not clickable on SAP Analytics Cloud Application via IOS devices

Environment

SAP Analytics Cloud (Enterprise) 2026.2.14 

Reproducing the Issue

  1. Logon to SAC and create a new story.
  2. Insert one shape to the story page, add script to make it redirecting to another story.
  3. Save the story.
  4. Open the story via PC browser, confirm clicking shape is jumping to the other story successfully.
  5. Open the same story via SAC APP on IOS device, click the shape but nothing happens, it's not redirecting to the target story.

Cause

This case is currently under investigation by development group.

Resolution

This case is currently under investigation by development group.

Keywords

KBA , LOD-ANA-MOB-IOS , SAC Mobile IOS specific , Problem

Product

SAP Analytics Cloud 1.0