SAP Knowledge Base Article - Public

3761577 - Broadcast Bursting Not Working

Symptom

You are trying to use Broadcast bursting but it is not triggering or triggering to only one user.

Environment

SAP Cloud for Customer 
SAP Business By Design

Reproducing the Issue

1) Go to business analytics work center

2) Go to broadcast view

3) Open the broadcast check for log error

4) In logs it shows "Broadcast setting finished processing without providing message."

Cause

When you use relative selection in the report for which you are using broadcast then this issue will come.

For example- You are using variable selection on Employee Responsible field in this case.

When you use relative selection in report then users can able to see data relevant to them only and when you trigger the broadcast then it cannot identify which data to send to which user.

If you trigger the broadcast, 
1) In first case - if you have relevant data then only you will receive a broadcast mail because at the time of triggering only you have data in your system
2) In second case - If you don't have data relevant to you then broadcast will not trigger at all because no data available in your system at the time of triggering.

Resolution

Broadcast bursting will not work when you variable selection in report.

Keywords

Broadcast bursting, broadcast bursting not working, broadcast bursting not triggering,Broadcast setting finished processing without providing message , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , AP-RC-ANA-BYD , ByD Analytics , Problem

Product

SAP Cloud for Customer core applications 2605