SAP Knowledge Base Article - Public

3761613 - Cancel Subscription and Withdraw Buttons Are Not Visible Without Business Role ui_subscription_manage

Symptom

When the following business roles are assigned, users are unable to cancel and withdraw the respective subscriptions:
  • ui_subscription_view
  • ui_subscription_withdraw
  • ui_subscription_cancel 

Environment

SAP S/4HANA Cloud Public Edition

Cause

The roles ui_subscription_withdraw and ui_subscription_cancel only function correctly when the additional role ui_subscription_manage is assigned.

However, bear in mind that assigning ui_subscription_manage also grants extended authorizations to the users, including the ability to create new subscriptions and perform additional actions beyond cancellation and withdrawal.

Resolution

The described feature is currently not part of the supported scope.

The role ui_subscription_manage is required as a base authorization to perform changes in the subscription UI; therefore, assigning ui_subscription_cancel without ui_subscription_manage will not function.

For an overview of planned features, refer to the SAP Subscription Billing Road Map.

Requests can also be submitted through the Customer Influence Portal. Such submissions help make product management aware of specific requirements and increase the likelihood of consideration in future enhancements.

See Also

SAP Help Portal: Build Role Collections

Keywords

ui_subscription_manage, ui_subscription_withdraw, ui_subscription_cancel, button, subscription ui, role template, role collection, buttons not visible, authorization, permissions, cancel subscription, withdraw subscription, access control, visibility , KBA , CEC-SAL-SB , Subscription Management and Billing , Problem

Product

SAP S/4HANA Cloud Public Edition all versions