3761629 - Latest Form Experience: Required Comment fields missing asterisk when <section-comment-label> is empty

• In the latest experience performance form, required section comment fields do not display the red asterisk indicator.
• The user only sees a required-field validation message when saving or sending the form; in the legacy experience the asterisk was visible next to the field label.

SAP SuccessFactors Performance & Goals

1. Open a performance form in the latest form experience as a manager.
2. Navigate to a section where the section comment is configured as required.
3. Observe that no red asterisk appears next to the comment field label.
4. Attempt to save or route the form and note that a required-field validation message appears.
5. Compare by disabling the latest form experience; the asterisk displays as expected in the legacy experience.

In the form template XML, the <section-comment-label> is set to empty/null.

<section-comments-label><![CDATA[]]></section-comments-label>  

In the latest form experience, the required indicator (red asterisk) is rendered after the label; if the label is blank or not present, the asterisk cannot display.

Edit the form template XML to ensure the section comment has a visible label:
1. In Admin Center, go to Manage Templates and download the affected performance form template.
2. For each affected section, add a non-empty value to (for example, “Section Comments”) or remove the tag entirely to let the default label render.
3. Upload the updated template in Admin Center > Manage Templates.

The latest form experience displays the mandatory field indicator (red asterisk) after a visible field label by design. Therefore, it is currently not possible to display a red asterisk without also displaying the corresponding field label.

If your business requirement is to show a mandatory indicator without a visible label, this functionality is not supported in the current product design and would require a product enhancement.

Customers who would like this capability to be considered for a future release are encouraged to submit an Enhancement Request through the SAP SuccessFactors Community / Influence Portal. Customer feedback plays an important role in helping shape future product improvements.

For additional information on submitting enhancement requests, please refer to KBA KBA 2090228 to learn How to submit enhancement requests for SAP SuccessFactors products. 

• refer to: KBA 2250186 - SCR Form: XML Software Change Requests for Performance Management and 360 Multi-Rater Templates
• refer to: KBA 2090228 - How to submit enhancement requests for SAP SuccessFactors products
• refer to: KBA 3712739

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