SAP Knowledge Base Article - Public

3761822 - GS1 Company Prefix Configuration Issue During Handling Unit Creation with External SSCC - SAP S/4HANA Cloud Public Edition

Symptom

The system prevents creating a handling unit with an SSCC that does not belong to the site’s GS1 prefix.

Error message: "Pack failed: GS1 company prefix in SSCC is not defined in SSCC configuration"

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the Pack Handling Units - Advanced app.
  2. Enter the plant, work center, and storage bin for the packing area.
  3. In Create HU, enter an existing SSCC that originates from a different site’s GS1 prefix, choose an HU type, and provide a storage bin.
  4. Start the packing process and observe the error message.

Cause

  • A restriction exists in the SSCC number range configuration where a single warehouse number must consistently use the same number range interval for all related entries.
  • The issue occurs when different number range intervals are assigned within the same warehouse, which can lead to inconsistencies in SSCC processing during handling unit creation. 

Resolution

  • Ensure that only one SSCC number range interval is assigned consistently for each warehouse number in the configuration.
  • Align all entries within the same warehouse to use the same number range interval.
  • After adjusting the configuration, test the handling unit creation process again to confirm that the issue is resolved.

See Also

SAP Help Portal - Configuration for Handling Units 

Keywords

sscc, gs1 company prefix, handling unit, hu creation, pack failed, prefix not defined, ewm, warehouse, number range intervals, sscc configuration, reuse sscc, intercompany, restaging, packing, hu management , KBA , SCM-EWM-WC-2CL , Work Center (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions