3761822 - GS1 Company Prefix Configuration Issue During Handling Unit Creation with External SSCC - SAP S/4HANA Cloud Public Edition

The system prevents creating a handling unit with an SSCC that does not belong to the site’s GS1 prefix.

Error message: "Pack failed: GS1 company prefix in SSCC is not defined in SSCC configuration"

SAP S/4HANA Cloud Public Edition

1. Open the Pack Handling Units - Advanced app.
2. Enter the plant, work center, and storage bin for the packing area.
3. In Create HU, enter an existing SSCC that originates from a different site’s GS1 prefix, choose an HU type, and provide a storage bin.
4. Start the packing process and observe the error message.

• A restriction exists in the SSCC number range configuration where a single warehouse number must consistently use the same number range interval for all related entries.
• The issue occurs when different number range intervals are assigned within the same warehouse, which can lead to inconsistencies in SSCC processing during handling unit creation. 

• Ensure that only one SSCC number range interval is assigned consistently for each warehouse number in the configuration.
• Align all entries within the same warehouse to use the same number range interval.
• After adjusting the configuration, test the handling unit creation process again to confirm that the issue is resolved.

SAP Help Portal - Configuration for Handling Units 

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