SAP Knowledge Base Article - Preview

3761920 - Custom SSL Certificate Expiration for Link and Image Domains

Symptom

The custom SSL certificate associated with your link/image (CDN) domain — such as link-edm.<brand>.comimage.<brand>.com, or enewsletter.<brand>.com .
When the expiration date is approaching, or has already expired. If left unaddressed, this can break tracking links and image rendering in email campaigns, impacting deliverability and customer experience.


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Environment

  • SAP Engagement Cloud, Emarsys Edition
  • SAP Engagement Cloud, Enterprise Edition

Product

SAP Emarsys all versions ; SAP Engagement Cloud all versions

Keywords

SSL certificate, SSL expiration, certificate renewal, custom SSL, Let's Encrypt, DigiCert, Cloudflare, Branch, link domain, image domain, CDN, link tracking, certificate bundle, private key, .key, .crt, .pem, certificate chain, secure folder, SharePoint, OneDrive, secret server, password protected, expiring certificate, domain expiry, email tracking, free SSL, auto-renewing certificate, Systec Tooling , KBA , CEC-EMA-ACA , Account Administration , CEC-ENG-ACA , Account Administration , How To

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