SAP Knowledge Base Article - Public

3762029 - Fields missing in people profile when conditions are set

Symptom

In the latest people profile, fields from child object are not displayed, while the same fields appeared previously in the legacy people profile.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Navigate to People Profile.
  2. Open the relevant custom MDF portlet.
  3. Observe that certain fields from the child MDF object are not displayed, while others are visible.

Cause

With the latest people profile changes, Configurable UI does not automatically add child MDF fields that have visibility conditions when the UI is created:

As a result, conditional fields are not included in the UI and do not render in people profile until they are added manually.

Resolution

Manually add those fields on the UI so they will be shown on people profile:

  1. Open Manage Configuration UI and edit the UI used by the parent MDF object
  2. Add each missing field manually:
    1. Choose Add Field to insert a placeholder field.
    2. Click the pencil icon to edit the new field.
    3. Set Value Type = Resolver.
    4. Set Value Type Resolver = select the specific conditional field from the child MDF object.
    5. (Optional) Set Label Override to control the display label in people profile.
  3. Ensure the UI Layout Type is set to Flow for the portlet.
  4. Save the UI.
  5. Verify on People Profile that the fields now appear when their conditions in the child object are met.

Keywords

latest people profile, people profile, configurable ui, manage configuration ui, mdf, child object, conditional field, visibility condition, fields not showing, job data portlet, missing fields, value type resolver, resolver, flow layout, grid layout, INC27967564 , KBA , LOD-SF-MDF-OBJ , Object Definition & Field Related Issues , How To

Product

SAP SuccessFactors HCM Suite all versions