Symptom
Custom fields including PDI label changes made in Adaptation Mode revert to their original names after exiting the adaptation session
Environment
SAP Cloud For Customer
Reproducing the Issue
- Login to c4c system
- Enter adaptation mode and navigate to a custom field.
- Change the label for the custom field
- End adaptation mode
- The label reverts to the original name
Cause
Currently label change is only available for standard sap provided fields and cannot be changed for custom fields.
Resolution
This is the expected system behavior. Language adaptation can be used as an alternative to change the label of these custom fields - https://help.sap.com/docs/sap-cloud-for-customer/sap-cloud-for-customer-extension-guide/translate-and-adapt-user-interface-texts
Keywords
KUT, Label, Change, Revert, adaptation, Custom, PDI , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem
SAP Knowledge Base Article - Public