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3762496 - Email Domain Authentication: Common DNS Verification Issues - SmartRecruiters

Symptom

When configuring Email Domain Authentication in SmartRecruiters, one or more of the following issues may occur:

  1. The domain verification status remains Failed after adding the domain.
  2. Most DNS records are verified, but the TXT record still shows Failed.
  3. After configuring both a domain and subdomain, emails are still sent from the main domain instead of the subdomain.
  4. A Domain creation error appears when trying to add a subdomain as a new sending domain.


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Environment

SmartRecruiters for SAP SuccessFactors

Product

SmartRecruiters for SAP SuccessFactors all versions

Keywords

Email Domain Authentication, SmartRecruiters, domain verification failed, email domain failed, TXT verification failed, DKIM verification failed, DNS records, MX record, TXT record, CNAME record, subdomain sending, reply subdomain, domain creation error, domain already exists in registry, Mailgun , KBA , MNA-SR-SET-CFG , Configurations , Problem

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