Symptom
1. End user cannot log into SAC Excel after Recent MS upgrade: version 2604 build 16.0.19929.2017 (one reported customer is on version: 2605 build 20026.20112)
2. SAC Add-in, the tab called "SAP Analytic Cloud" is not shown in Desktop version of Excel
3. Error: Microsoft 365 has been configured to prevent individual acquisition and execution of Office Store Add-ins
4. Error: Add-in Error Something went wrong and we couldn't start this add-in. Please try again later or contact your system administrator
5. After click "Go!" button, a blank page of SSO page during logon process, with url: https://SAC Tenant URL/sap/fpa/ui/office/office.html?landingPageUrl=https%3A%2F%2Fhcs.cloud.sap%2Foffice&landingPageVersion=1&addinVersion=1.23.0.0&addinName=ms-store&latestAddinVersion=1.23
6. Go to Excel - More - Add-ins, the "Admin Managed" section is missing
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Environment
SAP Analytics Cloud, add-in for Microsoft Office
SAP Analytics Cloud, add-in for Microsoft Excel
Keywords
MS update Microsoft upgrade SAC SAP Analytics Cloud, add-in for Microsoft Excel Microsoft 365 has been configured to prevent individual acquisition and execution of Office Store Add-ins logon blank screen SSO fail , KBA , LOD-ANA-OF-XLA , SAP Analytics Cloud, add-in for Microsoft Office , LOD-ANA-PL , Planning , Problem
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