SAP Knowledge Base Article - Preview

3762704 - After synchronising users between Cloud Identity Services (CIS) and a Signavio workspace, users are unexpectedly removed from the Signavio group in IAS.

Symptom

After synchronising users between Cloud Identity Services (CIS) and a Signavio workspace, users are unexpectedly removed from the Signavio Administrator group in IAS and the Signavio workspace.


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Environment

  • SAP Signavio Process Manager
  • Signavio workspaces was auto provisioned with CIS/IAS/IPS, post Nov 2025
  • User Management for SAP Signavio
  • IAS/IPS
  • Cloud Identity Services (CIS)
  • HAIM M2

Product

SAP Signavio Process Collaboration Hub all versions ; SAP Signavio Process Manager all versions

Keywords

IAS, IPS, identity provisioning, signavio user sync, group assignments removed, duplicate source system, group source, user source, SSO login blocked , KBA , BPI-SIG-CA-SEC-SAM , SAML 2.0 for SAP Signavio , BPI-SIG-CA-SEC , Workspace Security for SAP Signavio Transformation Suite , Problem

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