SAP Knowledge Base Article - Public

3762706 - Page becomes unresponsive when editing Spot Bonus via Pencil icon

Symptom

When including a new record in the Sport Bonus, the system becomes unstable and does not allow the data to be added.

Error displayed:

“Page Unresponsive
You can wait for it to become responsive or exit the page.”

Environment

SAP SuccessFactors Employee Central 

Reproducing the Issue

  1. Access the employee’s People Profile.
  2. Navigate to the Compensation section.
  3. In the Spot Bonus card, select the pencil icon (add data).
  4. The system becomes unstable / unresponsive when trying to access or include the information.

Cause

The performance issue is a known limitation related to PPX with Latest Edit and history UI not enabled when handling hundreds of records. 


Resolution

1) Pay component non-recurring edit performance issue in PP3 edit screen is a known issue.
2) Kindly enable the Latest Edit and history UI from Configure Latest People Profile.

Please submit an enhancement request if you are not willing to switch to the latest History and edit UI so that product team can assess and implement the functionality based on feasibility. 
2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me 

Keywords

INC22263429, INC28243400, INC27237099, Latest people profile, PCNR performance, compensation information loading issue, Slowness in comp information, ECT-26509, one-time payments , KBA , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , How To

Product

SAP SuccessFactors Employee Central 2605