3762917 - Taxes are not re-determined after the country code of a ship-to party is changed in the sales document header

When changing the Ship-To Party country in a sales order, the first modification is successful. However, changing the country a second time fails.

Example:

NOTE: In this article, the condition type ATX1 where country AU has domestic tax code 090 with 10% tax, and country DE has export tax code 110 with 0% tax is considered. The countries, tax codes, and percentages used in this article serve as examples to illustrate the behavior. This issue applies globally to any similar country-switching scenario where countries, tax codes, and percentages may differ.

• Initial Setup: The Sales Order is created with AU as the initial Ship-To party country. Domestic tax (TTX2 - 090: 10%) applies correctly.
• First Change (AU --> DE): Tax is successfully re-determined. Export tax (110-TTX2: 0%) applies correctly.
• Second Change (DE --> AU):  The system prompts that the tax is re-determined, but the tax is not re-determined correctly. The tax remains stuck on the old export tax (110-TTX2 / 0%). 

SAP S/4HANA Cloud Public Edition

1. Create a Sales Order with a Ship-To party of country AU.
2. Verify that domestic tax (TTX2 - 090 / 10%) is correctly determined under ATX1.
3. Change the Ship-To party country from AU to DE under the "Partner" tab in the header.
4. Verify that export tax (110-TTX2 / 0%) is correctly determined under ATX1.
5. Change the Ship-To party country back from DE to AU.
6. The system prompts stating that taxes are being re-determined.
7. Check the pricing conditions. Notice the tax is still stuck on export tax (110-TTX2 / 0%) and the destination country still shows DE.

This has been confirmed as a known product issue. A standard fix is currently being evaluated by the development team.

Currently there is no information on the exact date when the fix is going to be released. Till the fix is provided, kindly follow below workaround:

1. Open the "Billing Document" tab in the header of the affected document.
2. Under the field "Tax Dest. Ctry/Reg", manually set the destination country back to the original country (example: AU).
3. Verify that tax condition recalculates the tax correctly.

3706259 - Taxes are not re-determined after the country code of a ship-to party is changed in the sales document header

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