Symptom
Custom Fields in Email Template are not populated in the Email Body when the Email is sent.
Environment
- Product: SAP S/4HANA Cloud Public Edition
- SAP S/4HANA Output Management
Cause
The Email Template Framework reads data via CDS from the Database (for example, VBRK). Since the Custom Fields are empty in the Database, they remain empty for the Email Channel.
Resolution
Implement the BAdI SD_BIL_DATA_TRANSFER (Custom Data Transfer for Billing Documents) to populate the required Custom Fields during Billing Document creation or manually fill the Custom Fields and save the Billing Document ensuring the values have persisted to the Database.
See Also
Extensibility for Output Forms and Email Templates of Billing Documents | SAP Help Portal
Keywords
email template, custom fields, billing document, output management, vbrk, cds view, sd_bil_data_transfer, badi, form xml, email body empty, s/4hana cloud, data persistence, invoice email , KBA , CA-GTF-OC , SAP S/4HANA output management , SD-BIL-2CL , Billing (Public Cloud) , Problem
SAP Knowledge Base Article - Public