Symptom
To enable SAP Document AI, Embedded Edition in SAP SuccessFactors Onboarding to automate document data extraction during the onboarding process. The Enable SAP Document AI, Embedded Edition setting is available on the Onboarding General Settings page, but enabling it requires license verification and a multi step setup in SAP BTP and Identity Authentication.
This article provides guidance on how to verify whether the tenant is licensed and eligible to use the feature, and on the prerequisites and configuration steps required to enable it.
Environment
SAP SuccessFactors Onboarding
Resolution
For Live Customer(s)
Before you begin
Complete both checks before purchasing or enabling the feature.
Data center availability
- Confirm the tenant's data center supports SAP Document AI in the SAP Discovery Center: SAP Discovery Center, SAP Document AI
License entitlement
- SAP Document AI, Embedded Edition is a Premium AI feature. It consumes AI units when extracting data, so visibility of the toggle in Onboarding General Settings does not imply entitlement.
- Confirm with your SAP Account Executive that the AI units license is active on the account, and purchase it if it is not.
Enablement sequence
Complete these steps in order. Steps 1 to 7 are performed in SAP BTP and Identity Authentication; step 8 is performed in the SuccessFactors UI.
- Enable SAP Identity Authentication on the SuccessFactors tenant.
- Create the SAP Document AI service instance in the SAP BTP cockpit.
- Establish trust between BTP and the same Identity Authentication tenant used by SuccessFactors.
- Subscribe to the SAP Document AI Workspace with Identity Authentication service.
- Create the Application API dependency between the SuccessFactors application and the SAP Document AI application.
- Configure the Manage OIDC Client Application settings.
- Create the SAP Document AI Integration Destination settings.
- In Admin Center, go to Onboarding General Settings and switch Enable SAP Document AI, Embedded Edition to ON.
After enablement
- Monitor AI unit consumption through the "Reviewing Consumption Summary of AI Units" report in the tenant.
For Implementation Partner(s) and Consultant(s)
Steps 1 to 7 of the enablement sequence are executed in SAP BTP and Identity Authentication, not in the SuccessFactors UI. Follow the canonical procedure in the SAP Help Portal for each substep. Direct links are provided in the See Also section below.
See Also
- SAP Help Portal, Automate National ID Information Extraction in Onboarding (What's New, includes the consolidated Configuration Requirements lis)
- SAP Help Portal, SAP Document AI, Embedded Edition in Onboarding (feature overview, Implementing Onboarding guide)
- SAP Help Portal, Enabling SAP Document AI in Onboarding (toggle activation steps)
- SAP Help Portal, Initial Setup (SAP Document AI guide, BTP service instance)
- SAP Help Portal, Integrating SAP Document AI with Your SAP Solution (Embedded Edition and Premium Edition)
- SAP Help Portal, Subscribing to the SAP Document AI Workspace With the Identity Authentication Service
- SAP Help Portal, Creating a Cloud Identity Services Application API Dependency from the SAP SuccessFactors Application to the SAP Document AI Application
- SAP Help Portal, Configuring Manage OIDC OAuth Client Application Settings
- SAP Help Portal, Creating SAP Document AI Integration Destination Settings
- SAP Discovery Center, SAP Document AI
Keywords
SAP Document AI, Document AI, Embedded Edition, Onboarding, OBD, ONB, AI units, license, eligibility, Identity Authentication, IAS, BTP, OIDC, OIDC Client, Application Settings, Integration Destination Settings, National ID, document extraction, premium AI, 2H 2025, Onboarding General Settings, Embedded, Edition Settings, Application API dependency, Cloud Identity Services , KBA , LOD-SF-OBX , Onboarding 2.0 , LOD-SF-OBD , Onboarding , How To
SAP Knowledge Base Article - Public