SAP Knowledge Base Article - Public

3763341 - Registered Hours Prorated Despite "Retain Efforts For The Overlapping Months" - SAP s/4HANA Cloud Public Edition

Symptom

  • Despite selecting "Retain Efforts for the Overlapping Months" when changing the work package duration, the registered working hours were still prorated.
  • Inquiry whether it is possible to find out if "Retain Total Efforts" or "Retain Efforts for the Overlapping Months" was chosen by the user.
  • No error messages or error codes were reported.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open a project in the Plan Customer Projects app.
  2. On the Work Packages tab, edit the work package Duration from a longer range to a shorter range (for example, 2026/5/25–2027/3/31 to 2026/5/25–2026/7/31).
  3. In the dialog, select "Retain Efforts for the Overlapping Months" and choose OK.
  4. On the Information tab, edit the project Duration accordingly (for example, 2026/5/25–2027/3/31 to 2026/5/25–2026/7/31).
  5. Save.

Cause

  • The selection made in the duration-change dialog ("Retain Total Efforts" or "Retain Efforts for the Overlapping Months") is a transient UI choice and is not persisted in application or audit logs. Therefore, it is not possible to verify after saving which option was selected.

Resolution

  • Note that the duration-change dialog selection is not stored in application or audit logs; it cannot be retrieved after the change is saved.
  • If verification of the chosen option is required post-change, this is not supported by the current product behavior.
  • To request that the selected option be captured (for example, in change history or logs) for future traceability, submit an improvement request via the Customer Influence program.
  • Refer to the guidance article on how to submit feature requests (see “See also”).

See Also

Keywords

plan customer projects, work package, duration change, retain efforts for the overlapping months, retain total efforts, proration, registered hours, effort distribution, overlapping months, audit log, change history, selection not persisted, transient ui choice, traceability, s/4hana cloud public edition , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , How To

Product

SAP S/4HANA Cloud Public Edition all versions