3763352 - Updating the category of the registered product is not possible due to restrictions set by SAP or your administrator.

• Warning message appears on top of any Registered Product after modifications.
• Error Message: "Updating the category of the registered product is not possible due to restrictions set by SAP or your administrator."

• Product: SAP Service Cloud Version 2
• Registered Products for SAP Sales/Service Cloud

1. Open any Registered Product record.
2. Modify a field (for example, a note) and save.
3. Observe the warning message "Updating the category of the registered product is not possible due to restrictions set by SAP or your administrator." displayed at the top..

The Registered Product Category field is configured as non-updatable (read-only). On save, the system validates field attributes and shows an informational warning for fields marked as read-only.

1. Navigate to System Settings → Extensibility Administration.
2. Select the Registered Product object.
3. Open the Attributes tab.
4. Search for the field registeredProductCategory.
5. Enable the Updatable flag for this field.
6. Save the changes.
7. Re-test the modification; the warning should no longer appear.

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