Symptom
The error "Sorry, the app couldn't be opened" is triggered while trying to open the "Prepare and Save GSTR1" activity of GSTR1 report in Run Statutory Reports application.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open Run Statutory Reports application.
- Open the GSTR1 report.
- Access the the "Prepare and Save GSTR1" activity.
- Observe the error "Sorry, the app couldn't be opened."
Cause
Missing Business Catalogue
Resolution
Ensure the business catalogue "SAP_FIN_BC_MOD_COMMON_PC" is assigned to the user to access the "Prepare and Save GSTR1" activity.
Keywords
GSTR1, new gstr1, Prepare and Save, app couldn't be opened, authorization, missing catalog, SAP_FIN_BC_MOD_COMMON_PC, run statutory reports, cannot open activity, Sorry, the app couldn't be opened , KBA , FI-LOC-FI-IN-GST , Goods and Services Tax , Problem
SAP Knowledge Base Article - Public