Symptom
- When using the job template "Automatic Clearing" in the Schedule General Ledger Jobs app the error message "An error occurred. Please create an incident on component 'FI-GL'." is maintained in the application logs.
- It is not clear what the real error message is and there is no corresponding runtime errors in the "ABAP Runtime Errors" app.
- The error can occur when maintaining Clearing Currency as an input parameter in the Automatic Clearing job template.
Environment
SAP S/4HANA Public Cloud
Reproducing the Issue
- Schedule General Ledger Jobs.
- Job Template "Automatic Clearing".
- Maintain the input parameters for which the job template should run.
- Schedule.
- In the error log "An error occurred. Please create an incident on component 'FI-GL'."
Cause
The was an error during processing that could not be captured in the application log, the real error can be checked in the "Clear Open Items - Automatic Clearing" app.
Resolution
- Open app "Clear Open Items - Automatic Clearing"
- Insert the same input parameters as the job template.
- All Selections option.
- Include Clearing Currency.
- Execute.
- The real error message will be captured during processing for example SG105; "Enter rate & / & rate type & for & in the system settings".
- To resolve error SG105 see; 3735206 - Error message SG105: "Enter rate Curr1/Curr2 and rate type M for DD/MM/YYYY in system settings"
See Also
3735206 - Error message SG105: "Enter rate Curr1/Curr2 and rate type M for DD/MM/YYYY in system settings"
Clear Open Items - Automatic Clearing, Clear Open Items Automatically - With Currency
Keywords
F.13, F.13E, SAP_FIN_GL_AUTO_CLR, SG 105, SAPF124, WAERS, background processing, scheduling, cleared, TCURR, Missing exchange rate, OB08, , KBA , FI-GL-GL-A-2CL , Posting/Clearing (Public Cloud) , FI-GL-2CL , General Ledger Accounting (Public Cloud) , Problem
SAP Knowledge Base Article - Public