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3763830 - SAP MaxDB Database Restore Fails on Rebuilt/New VM Using NetWorker

Symptom

Database restore via NetWorker (backint) fails on a newly built or rebuilt VM. The following errors are observed:

-24920,ERR_BACKUPOP: Backup failed
The backup tool failed with 254 as sum of exit codes.
The database request was canceled and ended with error -902.


Additionally, backup_ext_ids_list returns empty:
OK
END

 


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Environment

  • SAP MaxDB 7.9
  • NetWorker as external backup tool (backint)
  • New or rebuilt VM where original VM crashed or was decommissioned

Product

SAP ERP 6.0

Keywords

MaxDB, SAP MaxDB, liveCache, backup_ext_ids_getfromtool, backup_ext_ids_get, backup_ext_ids_list, NETWORKER, NetWorker, backint, external backup ID, EBID, log restore, log recovery, backup history, backup catalog, rebuilt VM, new VM, recover_start, recover_replace, dbmcli, empty backup catalog, END, no external backup ID , KBA , BC-DB-SDB , MaxDB , Known Error

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