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SAP Knowledge Base Article - PreviewSymptom
During a scheduled or manual full synchronisation between SAP LeanIX and ServiceNow, you may notice Update actions in the Sync Log for Fact Sheet fields that have not been modified since the previous sync run. This occurs consistently across multiple Fact Sheets and affects fields that store URL-encoded values in SAP LeanIX when mapped to URL-type fields in ServiceNow.
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Environment
SAP LeanIX – ServiceNow Integration
Product
SAP LeanIX solutions 1.0
Keywords
sap leanix, servicenow, url encoding, url field type, update action, sync log, integration, fact sheet, percent encoding, field mapping , KBA , LIX-INT-SERVICENOW , LeanIX Integration servicenow , Known Error
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