Symptom
When an administrator navigates to User Management and opens the Technical Users tab in the Cloud Portal, the Edit and Delete actions are visible only for technical users that the currently logged-in administrator created. For technical users created by other administrators, neither the Edit nor the Delete option appears in the action panel. This prevents any administrator other than the original creator from modifying permissions, regenerating client secrets, updating secret expiration dates, or removing a technical user they do not own.
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Environment
SAP Commerce Cloud
Product
Keywords
SAP Commerce Cloud, technical users, Cloud Portal, user management, edit technical user, delete technical user, edit not visible, cannot edit, cannot delete, ownership, creator, administrator, working as designed, Kyma runtime, BTP Neo, Cloud Portal migration, client credentials, Token Endpoint URL, Client ID, Client Secret, Resource, regenerate client secret, secret expiration, key expiration, API access, CI/CD pipeline, CUSTOMER_SYS_ADMIN, CUSTOMER_DEVELOPER, improvement request , KBA , CEC-SCC-CLA-CPO , Cloud Portal , Problem
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