SAP Knowledge Base Article - Public

3764178 - Differences between Workflow email notification subject and the approval page in SuccessFactors

Symptom

Workflow approval email notification shows "Correct" when a change is approved via Workflow, while approvers see the title "Change" in the approval page of the Workflow. 

Environment

SAP SuccessFactors HCM

Reproducing the Issue

  1. Make a change to a custom MDF object that will trigger a Workflow
  2. In the Workflow approval page, the approver sees the title as "Change"
  3. When checking the Workflow email notification, the subject mentions "Correct"

Cause

Resolution

This is part of the system design. It is expected that the Workflow approval page mentions "Change", while the email notification mentions "Correct". 

In case you would like for this feature to be reconsidered, add it in the 'Ideas Exchange' section of the SAP SuccessFactors Community as per the KBA 2090228 so it can be reviewed by our Product Management.

See Also

Keywords

workflow email subject mismatch, email notifications, workflow name, approval email subject, standard email template, employee central workflow, locale, notification subject line, workflow to-do, hr admin approval , KBA , LOD-SF-MDF-WFL , Custom Object based Workflows , Product Enhancement

Product

SAP SuccessFactors HCM Suite all versions