SAP Knowledge Base Article - Preview

3764257 - Error message "Could not fetch content due to an internal error", but content channel is updated

Symptom

After updating the SAP Build Work Zone's Content Channel there is a error message displayed in the report: "Could not fetch content due to an internal error. Please try again later. If the issue persists, please open a ticket on the connectivity service":

However the content is showing the green 'updated' status and the content is working normally in the SAP Build Work Zone's site:

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP SAP Build Work Zone, standard edition
  • SAP Build Work Zone, advanced edition

Product

SAP Build Work Zone, advanced edition all versions ; SAP Build Work Zone, standard edition all versions

Keywords

Content Channel, update, error, could not fetch, work zone , KBA , EP-WZ-CHM , Channel Manager , Problem

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