SAP Knowledge Base Article - Preview

3764338 - Cannot view or edit personalized component in smartedit personalization mode

Symptom

  • In SmartEdit Personalization mode, a storefront component created via Customize is not visible in SmartEdit for editing, updating, or removal.
  • The personalized component renders correctly on the storefront for users who belong to the applicable segment.


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Environment

  • SAP Commerce Cloud
  • SmartEdit

Product

SAP Commerce Cloud 2211 for JDK21

Keywords

smartedit, personalization mode, personalized component not visible, previewpersonalizationweb, preview, variation parameters, PersonalizationPreviewTicketReversePopulator, previewTicketReverseConverter, storefront preview , KBA , CEC-SCC-COM-SEDIT , SmartEdit , Problem

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