SAP Knowledge Base Article - Public

3764505 - Division filter in the app "List Sales Orders" is displaying incorrect sales documents

Symptom

In the "List sales orders" app, filtering by "division" returns sales order which has a different division on the header. Whereas, when checked under the app "List sales orders VA05", or "Manage sales order version 2", for the same "division" filter, correct documents are getting displayed.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the "List sales orders" app.
  2. Add the filter "Division" and select a specific division value.
  3. Observe that the result list shows the document which has different division on the header.
  4. Compare with "manage sales orders version 2" or "List sales orders VA05" using the same "Division" filter and observe the result list correctly shows the documents which has the respective division on header.

Cause

The "division" filter in the "List sales orders" app applies to the item-level division.

Resolution

For retrieving the documents which has respective division on the header level, use the filter "Org. Division" instead of "Division" filter.

Keywords

list sales orders, division filter, org. division, header division, item division, item-level filter, header-level filter, sales order list, filter discrepancy, manage sales orders, va05. , KBA , SD-SLS-MCC-2CL , Mass Changes of Sales Documents (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions