Symptom
In the "List sales orders" app, filtering by "division" returns sales order which has a different division on the header. Whereas, when checked under the app "List sales orders VA05", or "Manage sales order version 2", for the same "division" filter, correct documents are getting displayed.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the "List sales orders" app.
- Add the filter "Division" and select a specific division value.
- Observe that the result list shows the document which has different division on the header.
- Compare with "manage sales orders version 2" or "List sales orders VA05" using the same "Division" filter and observe the result list correctly shows the documents which has the respective division on header.
Cause
The "division" filter in the "List sales orders" app applies to the item-level division.
Resolution
For retrieving the documents which has respective division on the header level, use the filter "Org. Division" instead of "Division" filter.
Keywords
list sales orders, division filter, org. division, header division, item division, item-level filter, header-level filter, sales order list, filter discrepancy, manage sales orders, va05. , KBA , SD-SLS-MCC-2CL , Mass Changes of Sales Documents (Public Cloud) , Problem
SAP Knowledge Base Article - Public