SAP Knowledge Base Article - Preview

3764635 - FSM mobile logs out on sync when SAML/OIDC still points to legacy coresuite.com domain

Symptom

Users are logged out after logging in or starting a sync on iOS.

FSM mobile apps still connecting to coresuite.com due to SAML/OIDC config as identified in the Settings inside the app.


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Environment

  • Product: SAP Field Service and Asset Management
  • FSM Mobile - iOS, Android or Windows operating systems
  • Single Sign On configured via SAML or OIDC protocols

Product

SAP Field Service and Asset Management all versions

Keywords

ios, fsm mobile, logout, logout on sync, kicked out, saml, oidc, sso, legacy domain, coresuite, coresystems, sign-on url, authentication redirect, mobile login, sync failure, session termination , KBA , CEC-SRV-FSM-IOS , FSM Mobile - iOS , CEC-SRV-FSM-ADR , FSM Mobile - Android , CEC-SRV-FSM-WIN , FSM Mobile - Windows , Problem

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