3764674 - Stuck Manage Pending Hires Candidate When Contingent to Regular Transition Was Processed as a New External Hire - Onboarding

A contingent worker is being transitioned to regular employment. After the transition, a candidate remains stuck in Manage Pending Hires (MPH) and cannot be hired. Submitting the candidate from MPH > Drafts returns one or more of the following errors:

• "You can't proceed with the transfer because a future termination date for current employment doesn't exist on the system"
• "java.lang.IllegalStateException: com.successfactors.personandemployment.api.servicelayer.exception.ServiceLayerException: Failed to trigger HrisSync"
• "An application error occurred. Please try again later, or notify support (with the error information of errorId=..., timestamp=...)"

Adjusting the work order end date on the contingent record is also blocked by: "You can't set the work order end date to [date] as there is a regular employment from [date] to 12/31/9999. Adjust the date to avoid any overlap."

SAP SuccessFactors Onboarding

• 3608165 - ERROR in MPH or RNHD step: You can't proceed with the transfer because a future termination date for current employment doesn't exist in the system - Onboarding - SAP for Me
• 3623239 - Work Order of Inactive Contingent Worker can be Extended for a user who has already been Rehired to a Permanent Employment - SAP for Me
• 3606828 - Error Encountered When Candidate Submitting Personal Data Collection: java.lang.IllegalStateException: ServiceLayerException: Failed to trigger HrisSync - SAP for Me
• Initiating Legal Entity Transfer from SAP SuccessFactors Recruiting | SAP Help Portal
• Understanding the Manage Pending Hires Tool | SAP Help Portal
• Prevent Replication of Rehired Employee Being Onboarded on Existing Employment | SAP Help Portal