SAP Knowledge Base Article - Public

3764691 - Number Format In Analytical Stories - Formatting Follows Browser Language

Symptom

Currently, there is no setting available to adjust the number format automatically in Design Stories.

Environment

Analytics for SAP Sales/Service Cloud

Reproducing the Issue

  1. Navigate to System Settings > Design Stories.
  2. Attempt to configure a number format that applies to all users

Cause

Number format is influenced by the language settings of your browser during login.

Resolution

  1. Number format displayed is influenced by the language settings of your browser during login. To verify or adjust this, you can check your browser's settings and navigate to the language preferences section to confirm the currently selected language. 
  2. Set the preferred language in the browser’s language preferences.
  3. Log out of the application and log in again so the session picks up the browser language at login.
  4. Open analytical stories and verify that number formatting (for example, decimal and thousands separators) reflects the browser language.

See Also

Keywords

analytical stories, embedded sac, number format, global format, per-user format, browser language, language settings, locale, decimal separator, thousands separator, design stories, sales cloud, service cloud, login language, formatting behavior , KBA , CEC-CRM-ANA , Analytics for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions