SAP Knowledge Base Article - Public

3764702 - LinkedIn Recruiter System Connect (RSC) Integration Sync issue

Symptom

The LinkedIn Recruiter System Connect (RSC) Integration is set up, and the sync is initiated.
After completion, the sync shows "0 of 0" or a smaller number than expected for the "Candidates" and "Applications" categories.

Environment

SAP SuccessFactors Recruiting Management 

Resolution

Possible Causes and Solutions:

  1. DPCS Acceptance: Ensure that candidates have accepted the Data Privacy Consent Statement (DPCS).
  2. Internal Candidate Configuration: Check if internal candidates are configured for synchronization. If this is not set up, internal candidate synchronization will not occur.
  3. Shared Profile Flag: Verify that the "Share Profile" flag is enabled for any specific candidates who are failing to sync.

Keywords

LinkedIn, Recruiter, Connect, RSC, Sync , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting all versions