Symptom
The LinkedIn Recruiter System Connect (RSC) Integration is set up, and the sync is initiated.
After completion, the sync shows "0 of 0" or a smaller number than expected for the "Candidates" and "Applications" categories.
Environment
SAP SuccessFactors Recruiting Management
Resolution
Possible Causes and Solutions:
- DPCS Acceptance: Ensure that candidates have accepted the Data Privacy Consent Statement (DPCS).
- Internal Candidate Configuration: Check if internal candidates are configured for synchronization. If this is not set up, internal candidate synchronization will not occur.
- Shared Profile Flag: Verify that the "Share Profile" flag is enabled for any specific candidates who are failing to sync.
Keywords
LinkedIn, Recruiter, Connect, RSC, Sync , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem
Product
SAP SuccessFactors Recruiting all versions
SAP Knowledge Base Article - Public