SAP Knowledge Base Article - Public

3764781 - To-Do Card Not Displayed in Candidate To-Do List Despite Field Having Write Permission - Recruiting

Symptom

The To-Do Card is not being populated in the candidate's To-Do List even though there is a field configured with write permission for the candidate's current status.

According to the expected system behavior, the To-Do Card should be generated when a field has write permission enabled for the current status, regardless of whether the field is configured as mandatory (required) or optional.

However, the To-Do Card does not appear for the candidate, preventing the completion of the expected action. No error messages are displayed, and the candidate remains unable to view the corresponding task in their To-Do List.

Environment

SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Create an account on the external career site and apply to any job.
  2. In Recruiting, move the candidate’s application to a status where the candidate has write permission for additional fields (for example, Offer Accepted).
  3. Sign in as the candidate and open the candidate home.
  4. Observe that no “Provide Additional Details” To-Do card appears.
  5. Open the application details and notice that additional fields intended for candidate input remain blank.

Cause

Resolution

Our engineering team has finalized the fix which will be delivered in 1H2026P9.For more details on the release, please bookmark: Patches Knowledge Base | SAP Community 

See Also

3632070 - "Provide Additional Details" card behaviour on Reimagined Candidate Experience - SAP for Me

Keywords

to-do card, provide additional details card, reimagined candidate experience, candidate to-do list, writable fields, write permission, application status, recruiting management, job application, multi-stage application, card not appearing, candidate profile, additional details, status permissions, RCM-160491 , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions