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3764796 - Error "Exception: Error in message header mapping; agent class is CL_***" in Inbound Messages in C4C

Symptom

  • You are seeing this error for some SOAP inbound messages in C4C:

Exception: Error in message header mapping; agent class is CL_***

  • You have checked all the items in the solution section of KBA 2596951 "Exception: Error In Message Header Mapping Agent Class Is CL_****"


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Environment

SAP Cloud for Customer Version 1

Product

SAP Cloud for Customer add-ins 2025 ; SAP Cloud for Customer core applications 2505 ; SAP Cloud for Customer core applications 2508 ; SAP Cloud for Customer integration with SAP ERP all versions ; SAP Cloud for Customer integration with SAP S/4HANA all versions ; SAP S/4HANA Cloud Public Edition all versions

Keywords

MessageHeader, SenderParty, SenderBusinessSystemID, CL_BUPA_MDG_REPLICATE_BUPA , KBA , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , Problem

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