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3764882 - Due to missing PITR logs extended storage not accessible with “database server not found” — HAN DYT

Symptom

  • During table preview, error: 403 - internal error: Extended Storage is not accessible: [SAP][ODBC Driver] Database server not found.
  • [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.011381 i esserver UNKNOWN(0) : RcvyCmpl

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.014599 i esserver UNKNOWN(0) : OpenLog: <243497/1> log</sapmnt/log_es/DTQ/mnt01024/es_DTQ/eslog/log_backup_1024_000_243497_0001_20260329_144204872743.eslog>

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.017225 i esserver UNKNOWN(0) : IQ log GUIDs is one behind than SA

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.019465 i esserver UNKNOWN(0) : TRACE Dump Log Sequence: 243497 log subsequence: 1

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.021626 i esserver UNKNOWN(0) : TRACE GUIDs prevTimeline: 483be0fe-a196-11ea-8000-97c13a6ef191

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.023700 i esserver UNKNOWN(0) : TRACE GUIDs timeline: f9e39968-08d6-11ef-8000-9172c87c51ed

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.025880 i esserver UNKNOWN(0) : TRACE GUIDs prevLog: 2a1269fe-2b38-11f1-8000-b4bb83f7afc6

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.027982 i esserver UNKNOWN(0) : TRACE GUIDs log: 6639d1ae-2b3a-11f1-8000-b4bb83f7afc6

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.030144 i esserver UNKNOWN(0) : st_database::OpenAndAppendPITRLog prevTimelineGUID: 483be0fe-a196-11ea-8000-97c13a6ef191

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.032283 i esserver UNKNOWN(0) : st_database::OpenAndAppendPITRLog timelineGUID: f9e39968-08d6-11ef-8000-9172c87c51ed

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.034485 i esserver UNKNOWN(0) : st_database::OpenAndAppendPITRLog backupID, logGUID: 2a1269fe-2b38-11f1-8000-b4bb83f7afc6

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.036560 i esserver UNKNOWN(0) : st_database::OpenAndAppendPITRLog backupID, prevLogGUID: edd8b2ce-2b35-11f1-8000-b4bb83f7afc6

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.038718 i esserver UNKNOWN(0) : st_database::OpenAndAppendPITRLog SA, prevTimelineGUID: 483be0fe-a196-11ea-8000-97c13a6ef191

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.040838 i esserver UNKNOWN(0) : st_database::OpenAndAppendPITRLog SA, timelineGUID: f9e39968-08d6-11ef-8000-9172c87c51ed

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.042842 i esserver UNKNOWN(0) : st_database::OpenAndAppendPITRLog SA, logGUID: 6639d1ae-2b3a-11f1-8000-b4bb83f7afc6

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.044982 i esserver UNKNOWN(0) : st_database::OpenAndAppendPITRLog SA, prevLogGUID: 2a1269fe-2b38-11f1-8000-b4bb83f7afc6

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.047159 i esserver UNKNOWN(0) : The  previous log  GUID in PITR log /sapmnt/log_es/DTQ/mnt01024/es_DTQ/eslog/log_backup_1024_000_243497_0001.eslog differs from database definition. pitrlog GUID: 2a1269fe-2b38-11f1-8000-b4bb83f7afc6 SA GUID: edd8b2ce-2b35-11f1-8000-b4bb83f7afc6

     

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.049273 i esserver UNKNOWN(0) : The log  GUID in PITR log /sapmnt/log_es/DTQ/mnt01024/es_DTQ/eslog/log_backup_1024_000_243497_0001.eslog differs from database definition. pitrlog GUID: 6639d1ae-2b3a-11f1-8000-b4bb83f7afc6 SA GUID: 2a1269fe-2b38-11f1-8000-b4bb83f7afc6

     

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.053954 i esserver UNKNOWN(0) : PITRlog threshold was not configured, it will be set to default value

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:18.056280 i esserver UNKNOWN(0) : set PITRlog threshold space to default: 58368Mfor main IQ Store size: 583680M

    [01218]{0000000000}[-1/-1] 2026-05-12 11:16:21.857526 i esserver UNKNOWN(0) : DB: Versn: 2.0.059.2102/11900/P/Rev059.05/Linux/Linux64 - x86_64 - 3.10.0-327/64bit/2022-08-16 03:09:38

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.308255 i esserver UNKNOWN(0) : ValidateBackup

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.309693 i esserver UNKNOWN(0) :  

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.310608 i esserver UNKNOWN(0) :  

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.311640 i esserver UNKNOWN(0) : **************************************************

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.312636 i esserver UNKNOWN(0) : ***   SAP IQ Abort:

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.313619 i esserver UNKNOWN(0) : ***      From:  slib/s_pitrlog.cxx:5244

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.314681 i esserver UNKNOWN(0) : ***      Rethrown from:  oslib/hos_throw.cxx:316

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.315637 i esserver UNKNOWN(0) : ***      PID: 3204095

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.316730 i esserver UNKNOWN(0) : ***      Exception Location: 0x0x149eb7ced210

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.317688 i esserver UNKNOWN(0) : ***      Error ID: 533,  Exception Type: hos_assertexception

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.318526 i esserver UNKNOWN(0) : ***      Thread: 22671921231552  (TID: 3, Original TID: 3)

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.319436 i esserver UNKNOWN(0) : ***      Error #: 3,  O/S Error #: 0

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.320466 i esserver UNKNOWN(0) : ***      Argument:  

    -- (slib/s_pitrlog.cxx 5244)

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.321342 i esserver UNKNOWN(0) : **************************************************

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.322283 i esserver UNKNOWN(0) :  

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.323273 i esserver UNKNOWN(0) : 22671921231552 Stacktrace requested from slib/s_pitrlog.cxx:5244 on thread 22671921231552 (TID 3) start stacktrace

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.325180 i esserver UNKNOWN(0) :     **  Error from IQ connection:  SA connHandle: 1000000032  SA connID: 2  IQ connID: 0000000028  User: dbo

     

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.326172 i esserver UNKNOWN(0) :     **  Time of error:  2026-05-12 11:17:01.324

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.328213 i esserver UNKNOWN(0) :     **  IQ Version:  HANA DT/2.0.059/11900/P/Rev059.05

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.330083 i esserver UNKNOWN(0) :     **  OS info:  IQ built on: Linux/Linux64 - x86_64 - 3.10.0-327,  Executed on: Linux/ndcdtqhdbdt/6.4.0-150700.53.40-default/#1 SMP PREEMPT_DYNAMIC Fri May  1 12:25:32 UTC 2026 (4921c60/lp)/x86_64

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.331969 i esserver UNKNOWN(0) :     **  Command status when error occurred:  COMMAND ACTIVE

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.333890 i esserver UNKNOWN(0) :     **  Command text:  

    Statement text unavailable

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.335908 i esserver UNKNOWN(0) :     **  Dump all thread stacks at slib/s_pitrlog.cxx:5244 for PID: 3204095

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.337916 i esserver UNKNOWN(0) :

    ***************** This is the STACKTRACE ***************

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.339756 i esserver UNKNOWN(0) :

    ===== Thread Number 22671921231552 (IQ connID: 0000000028) =====

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.342163 i esserver UNKNOWN(0) : pc: 0x400e81 <unknown>

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.344228 i esserver UNKNOWN(0) : pc: 0x149eb24b0c54 pcstkwalk(stk_trace*, int, db_log*, hos_fd*)+34

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.346209 i esserver UNKNOWN(0) : pc: 0x149eb24b13f1 ucstkgentrace(int, int)+191

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.348133 i esserver UNKNOWN(0) : pc: 0x149eb24b1d5e DumpAllThreads(char const*, unsigned int, int)+32e

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.349939 i esserver UNKNOWN(0) : pc: 0x149eb221610b hos_ABORT(char const*, unsigned int, hos_exception const&, char*, char*, sigcontext*, int, int)+a8b

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.351815 i esserver UNKNOWN(0) : pc: 0x149eb248c1cb Throw(hos_exception const&)+4db

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.353620 i esserver UNKNOWN(0) : pc: 0x149eb23efdbc hos_assertexception::ThrowException(char const*, int, hos_assertexception::errors)+2c

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.355502 i esserver UNKNOWN(0) : pc: 0x149eb2eba273 s_pitrlog::GetLogfilesForBackup(backupInfo const*)+513

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.357340 i esserver UNKNOWN(0) : pc: 0x149eb324dd1d db_ValidateBackup::Execute()+24d

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.359349 i esserver UNKNOWN(0) : pc: 0x149eb30db327 st_command::DoCmdThroughResourceGate()+67

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.361137 i esserver UNKNOWN(0) : pc: 0x149eb3131d33 st_iqctl::ValidateBackupRestore(UIConnection*, UIDatabase*, unsigned char, unsigned char, backupInfo*, backupDataRecord*)+f3

    [00003]{0000000028}[-1/-1] 2026-05-12 11:17:01.363015 i esserver UNKNOWN(0) : pc: 0x149eb1cec1c1 UIQCtl_ValidateBackupRestore+31


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Environment

  • Product: SAP HANA dynamic tiering
  • SAP HANA Dynamic Tiering

Product

SAP HANA dynamic tiering all versions

Keywords

dynamic tiering, extended storage not accessible, database server not found, esserver, pitr, eslog, guid mismatch, validatebackup, 403 internal error, 447 backup could not be completed, 110045, 110030, 110028, 110112, wrong state starting, orphaned volume , KBA , HAN-DYT , SAP HANA Dynamic Tiering , BC-SYB-IQ , Sybase IQ , BW-SYS-DB-IQ , BW on HANA with Sybase IQ Near-line Storage , Problem

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