Symptom
- An error occurs when asking specific questions in Joule through SAP Signavio.
- Some General knowledge questions are answered successfully.
- Questions requiring access to Signavio data result in an authorization error.
- Error message: "User lacks the required authorization."
"Image/data in this KBA is from SAP internal systems, sample data, or
demo systems. Any resemblance to real data is purely coincidental."
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Environment
- Product: SAP Signavio Collaboration Hub
- Joule for SAP Signavio
Product
Signavio Collaboration Hub all versions
Keywords
joule, authorization error, user lacks the required authorization, tenant data access, SAP signavio, cloud identity services, group assignment, grp_joule_skills_personal_data_restricted, page explainer, permissions, access rights, administrators role, sso, capability failure , KBA , BPI-SIG-CA-AI-JO , Joule for SAP Signavio , Problem
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