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SAP Knowledge Base Article - PreviewSymptom
- Business Service Management sends notifications for historical/outdated service events.
- Event details show a past date that does not match the notification date.
- No specific error message or error code provided.
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Environment
- SAP Cloud ALM
- SAP Cloud ALM - Business Service Management
Product
SAP Cloud ALM all versions
Keywords
business service management, outdated notifications, old notifications, stale events, event timestamp mismatch, cloud service status, re-sync events, bsm alerts, historical incident, wrong event date, notification delay, event desync, service health, status event, calm notifications , KBA , SV-CLM-OP-BSM , SAP Cloud ALM - Business Service Management , Problem
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