3765200 - Compliance Process Details and Initiate I-9 Process Options are Missing from Onboarding Dashboard - Onboarding

Compliance Process details and Initiate I-9 Process options are missing from the Onboarding dashboard.

SAP SuccessFactors Onboarding

1. Open the Onboarding Dashboard
2. Observe that the buttons “Compliance Process details” and “Initiate I-9 Process” are not displayed on the dashboard.

Lack of permission.

1. Go to Admin Center > Manage Permission Roles.
2. Open the relevant role.
3. Navigate to Onboarding or Offboarding Permissions > Show Form I-9 and E-Verify Status on the Dashboard.
4. Enable the permission “Initiate or Cancel I-9 from Dashboard Flow”(New permission has been introduced and are currently disabled by default).
5. Navigate to Onboarding or Offboarding Admin Object Permissions > Trigger I-9 Flow > Enabled
6. Save the changes.
7. Perform an OData cache refresh: Admin Center > OData API Metadata Refresh And Export > Refresh Cache.

• 3743092 - Behaviour of Initiate I-9 Process Button on New Hire Details Page - 1H 2026 Release

Onboarding Dashboard, Initiate I-9 Process, button, Compliance Process Details, I-9, E-Verify status, permission, manage permission roles, Initiate or Cancel I-9 from Dashboard Flow, Show Form I-9 and E-Verify Status, Onboarding 2.0, compliance, buttons not visible, OBX, Onboarding, missing, OBX-43658 , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem