Symptom
Offer approvers unable to access detailed Candidate Application information directly during the offer approval process from Candidate Offers list.
Environment
SAP SuccessFactors Recruiting Management
Resolution
By design, offer approvers have access only to the Offer Approval form itself — they cannot natively navigate to the full candidate application, profile, interview information, or attachments from within the Offer approval workflow. This has been confirmed as "working as designed" by SAP Support, and is treated as a product enhancement request.
Specifically, offer approvers who are not assigned as operators (e.g., Recruiter, Hiring Manager) on the job requisition have no visibility into the Candidate Job Application data via Job requisitions too — only the Offer Approval form is accessible to them.
The users who are assigned as operators to the requisition, they get full visibility to the job application but the application has to be accessed via Recruiting > Job req ID > Candidate's application only.
If you believe having such functionality would be a good feature for Recruiting Management module, please raise this to our Influence Page, where you can submit an idea or search and vote for existing ideas that you consider relevant on the Influence Page, so they can become an enhancement for future product versions.
See Also
Recruiting (RCM) Offer Approval - Visibility - Con... - SAP Community
2081532 - Offer Approval - Recruiting Management - SAP for Me
Keywords
sf, recruiting, offer details, offer, approval, job application, candidate, approver, operator, offers list , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Product Enhancement
SAP Knowledge Base Article - Public