3765245 - No FI document generation in returns delivery in SAP S/4HANA Cloud Public Edition

 Why is no FI Document generated when "refund control = No refund" is selected in the returns delivery? 

SAP S/4HANA Cloud Public Edition

1. Create a return order with "refund control = No refund."
2. Execute Picking.
3. Post Goods Receipt.
4. Open the generated material document and click the "FI Document" button.
5. No document pops up, displaying the message: "No subsequent document found in Accounting".

With "Refund Control = No Refund" in the standard return order, when the returned goods are received, the ownership of the item has not changed; it remains on behalf of the buyer.

An FI document will only be generated if an appropriate Logistic Follow-Up (e.g., 0011, 0012, 0015, etc.) is selected during subsequent inspection, causing a transfer of ownership. If a specific Logistic Follow-Up is chosen (e.g., 0018, 0021) where ownership remains with the buyer, no FI document will be created during the inspection step.

Examples:

1. When goods are damaged and returned by the buyer, and inspection reveals the damage was caused by them, the seller opts to send the goods back to the buyer (Logistic Follow-Up: 0021 send back to customer). No FI document is generated because the ownership remains with the buyer.
2. Samples or free gifts are returned, with an inherent value of zero. In this case, the seller may choose to scrap (e.g., 0012) or move the items to specific stock (e.g., 0015), and an FI document is generated as ownership has changed to the seller.

To have an FI document generated immediately after goods are received, an early refund must be provided to the buyer in advance (e.g., through a credit memo/credit memo request or by creating a replacement order/immediate delivery).

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