Symptom
- No meeting notifications are sent to employees and managers after a specified number of days without a meeting.
- There is no existing notification template for this scenario in the Email Notification Template Settings tool.
Environment
- Product: SAP SuccessFactors Performance & Goals
- Continuous Performance Management
Reproducing the Issue
- Open the Email Notification Template Settings tool.
- Search for a notification that alerts the employee and manager when no CPM meeting is recorded after a defined number of days.
- Observe that no such notification template exists.
Cause
The capability to send notifications based on the absence of recorded CPM meetings after a number of days is not available in the current system design.
Resolution
- There is no standard notification template in the Email Notification Template Settings tool for the “no CPM meeting after X days” scenario.
- This functionality is currently not supported as per the system design.
- If this capability is required, submit an Enhancement Request for review by the product team.
See Also
Keywords
cpm, continuous performance management, meeting notification, no meeting, absence-based notification, employee manager alert, email notification template settings, notification not available, not supported, enhancement request, performance and goals, successfactors, cpm meetings, alerts and notifications, lod-sf-cpm-eml , KBA , LOD-SF-CPM-EML , Emails and Notifications , Problem
Product
SAP SuccessFactors Performance & Goals all versions
SAP Knowledge Base Article - Public