SAP Knowledge Base Article - Public

3765277 - CPM Notification When No Meeting Is Captured After a Specified Number of Days

Symptom

  • No meeting notifications are sent to employees and managers after a specified number of days without a meeting.
  • There is no existing notification template for this scenario in the Email Notification Template Settings tool.

Environment

  • Product: SAP SuccessFactors Performance & Goals
  • Continuous Performance Management

Reproducing the Issue

  1. Open the Email Notification Template Settings tool.
  2. Search for a notification that alerts the employee and manager when no CPM meeting is recorded after a defined number of days.
  3. Observe that no such notification template exists.

Cause

The capability to send notifications based on the absence of recorded CPM meetings after a number of days is not available in the current system design.

Resolution

  1. There is no standard notification template in the Email Notification Template Settings tool for the “no CPM meeting after X days” scenario.
  2. This functionality is currently not supported as per the system design.
  3. If this capability is required, submit an Enhancement Request for review by the product team.

See Also

Keywords

cpm, continuous performance management, meeting notification, no meeting, absence-based notification, employee manager alert, email notification template settings, notification not available, not supported, enhancement request, performance and goals, successfactors, cpm meetings, alerts and notifications, lod-sf-cpm-eml , KBA , LOD-SF-CPM-EML , Emails and Notifications , Problem

Product

SAP SuccessFactors Performance & Goals all versions