3765551 - Emails are not reaching transaction SOST

Emails generated by SAP applications, standard transactions, workflows, or background jobs do not appear in transaction SOST.

Note: This KBA applies when the issue affects email creation in general. If the problem occurs only for a specific application, transaction, workflow, or custom development, the responsible application component team should be contacted for further analysis, as the issue may be related to application-specific logic rather than SAPoffice/SAPconnect inconsistencies.

Release Independent 

RSSOPRRP,SBWP,email,SAPconnect ,SOST,outbound , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem