SAP Knowledge Base Article - Public

3765579 - Manager Due Date Change Error in 2605 Sandbox

Symptom

Managers receive error "Changes to due dates dailed, please try again later" when changing due date in team view. 

Environment

SAP SuccessFactors Learning - Validated Preview/Sandbox (1H2025p5)

Reproducing the Issue

Ensure using validated LMS preview b2605p5 & as a manager use Team View to attempt to change due dates for a item with origin curricula assigned by the manager, then incur the error.

Cause

Issue due to internal middleware microservices incompatibility with an API header used within event subscriber from LMS to Platform

Resolution

Issue absolved by 1H2026p8 but is also resolved in validated 1H2025p5 with a middleware services patch version upgrade.

Keywords

sap, sf, successfactors, success, factors, learning, lms, team, view, change, due, date, failed, error, required, manager , KBA , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-TIL , Landing Page and Tiles , Problem

Product

SAP SuccessFactors Learning 2505