Symptom
Managers receive error "Changes to due dates dailed, please try again later" when changing due date in team view.
Environment
SAP SuccessFactors Learning - Validated Preview/Sandbox (1H2025p5)
Reproducing the Issue
Ensure using validated LMS preview b2605p5 & as a manager use Team View to attempt to change due dates for a item with origin curricula assigned by the manager, then incur the error.
Cause
Issue due to internal middleware microservices incompatibility with an API header used within event subscriber from LMS to Platform
Resolution
Issue absolved by 1H2026p8 but is also resolved in validated 1H2025p5 with a middleware services patch version upgrade.
Keywords
sap, sf, successfactors, success, factors, learning, lms, team, view, change, due, date, failed, error, required, manager , KBA , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-TIL , Landing Page and Tiles , Problem
SAP Knowledge Base Article - Public