3765631 - Missing Candidate Profiles Fields in External To Internal Candidate Profile Conversion Settings - Recruiting Management

• Certain Candidate Profile fields are not available in the dropdown list when configuring when configuring External To Internal Candidate Profile Conversion Settings.
• A wrong Candidate Profile field is being mapped for External To Internal Candidate Profile Conversion

SAP SuccessFactors Recruiting Management

1. Navigate to Manage Recruiting Settings > External To Internal Candidate Profile Conversion Settings.
2. Observe that the expected Candidate Profile field is not available for selection, or a wrong field is being mapped.

This issue occurs when multiple Candidate Profile fields share the same Field Label.

When duplicate labels exist, only one of those fields is displayed in the dropdown list, while the others are not shown.

1. Navigate to Manage Templates > Recruiting Management
2. Select Candidate Profile
3. Edit the Candidate Profile Template
4. Click on "xx Fields defined. Click to modify."
5. Locate the missing Field ID and review the Field Label assigned to this field.
6. If duplicate labels exist, update them to ensure each Field Label is unique.

Once all field labels are unique, the missing fields will appear correctly in the dropdown list.

RCM, Candidate Profile, Conversion, Template, Field, Appear, Missing, Unavailable, Dropdown, List, Not Visible, Field Label, employeeId, Select, Mapping , KBA , LOD-SF-RCM-CAN-CONV , Candidate Conversion and Deconversion , Problem